At drepx ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you use our dropshipping automation platform, including our web application, browser extensions, and API services (collectively, the "Services").
1. Data We Collect
To provide our automation services, we collect and process the following categories of data:
- Account Information: Name, email address, and encrypted password authentication data.
- E-commerce Data: When you connect stores (Shopify, eBay, etc.) or source platforms (AliExpress, Temu), we process product data, order details, and tracking numbers to facilitate synchronization.
- Usage Data: Information about how you use our scraper, including search queries, imported items, and feature usage patterns.
- Billing Information: We use Stripe for payments. We do not store complete credit card numbers on our servers.
2. Data Scraping & Third-Party Platforms
Our Service involves scraping public data from third-party platforms (e.g., AliExpress, Temu).
- We limit scraping rates to respect the stability of third-party servers.
- We do not collect private user data from these third-party platforms, only public product information (images, descriptions, prices).
- You are responsible for ensuring your use of scraped data complies with the terms of service of the source platforms.
3. How We Use Your Data
We use your data solely to:
- Provide and maintain the Service (e.g., fulfilling auto-orders).
- Notify you about order status changes or inventory alerts.
- Improve our scraping algorithms and matching logic.
- Comply with legal obligations and prevent fraud.
4. Data Storage & Security
We implement industry-standard security measures, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure.
Your data is stored on secure servers located in the United States and European Union. We retain your data only for as long as your account is active or as needed to provide you Services.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to processing of your data.
- Request portability of your data.
To exercise these rights, please contact us at privacy@drepx.com.